Kiandra Insights

Make the Change Process Easier

Meghan Lodwick - PR & Communications Manager
Meghan Lodwick
PR & Communications Manager
September 6, 2018
Meghan Lodwick
PR & Communications Manager
September 6, 2018
Make the Change Process Easier

Digital transformation will add an estimated $45 billion to Australia’s GDP by 2021, according to 2018 research produced by Microsoft in partnership with IDC Asia/Pacific. This means that a lot of businesses will be gearing up for a change to suit digital demand.

And with change, comes organisational change management – cue the collective sigh. Unfortunately, with a reported 70 percent of change programs failing, the very mention of the process can make anyone feel the fatigue.

So how do you become part of the 30 percent? By making it easy from the get-go.

One way, is to select a digital solution that is relevant and right for your business. While there are Commercial Off-the-Shelf options, they aren’t a ‘one-size-fits-all’ and often companies have to work or alter something to make it fit.It’s kind of like finding the right pair of jeans, there’s no way you can work with something way too small or too big for that matter. You’re either going to be uncomfortable or buy a belt, knowing full well you should’ve just bought the right size in the first place.Finding the right software is much the same, you have to get it right from the beginning so it doesn’t become an issue later.The process to find the right digital solution for a transformation begins with a discovery.

This is where you sit down with a software expert to better understand your business, the users, customers and key outcomes you are trying to achieve.This is fundamental in figuring out how to take traditional methods into the digital environment – but really it’s about capturing real business goals to make the process more streamlined so you don’t fall into the majority end of the aforementioned statistic.Discovering what you need is the get-go.

Everything from there, the user interface design, build, delivery and so on, will fall out of this first phase. But if you don’t get that right, and put it in the hands of experts, a potential chain reaction could make the process all the more clunky and time consuming. Selecting the right custom solutions for a digital transformation can mitigate against failing change initiatives and ensure that you are capturing true business objectives that are fit for purpose.

How to Choose the Right Digital Solutions for Your Business Needs

In this digital age, businesses must prioritize their ability to adapt quickly to changing market conditions through the use of digital solutions. Whether it is through embracing the cloud, adopting collaborative tools to maximize productivity, or investing in automation tools to streamline operations, it is essential for businesses to have a viable digital roadmap. However, with so many options available, selecting the right digital solutions can be challenging. In this blog, we will discuss some of the key factors to consider when choosing the right digital solutions for your business needs.

1. Define Your Business Requirements

Before beginning the selection process, it is essential to identify business requirements for digital solutions by working with key stakeholders from different departments within your organization. Stating apparent business objectives such as streamlining operations, increasing productivity, or optimizing the customer experience, will help you narrow your search for digital solutions that meet your specific goals.

2. Identify Technology Solutions Suitable for Your Business

After defining your business objectives; it is essential to research the latest technology trends and solutions that could be beneficial for your business. For instance, if you are in the financial sector, cloud-based accounting software such as Xero, is a solution that many businesses in the same sector utilize to manage finances more efficiently. By doing this research, you can determine which technologies are popular and determine whether or not they can advance your business’s productivity, performance, and scalability.

3. Research the Available Vendors

Once you have determined the digital solutions that could work for your business, it is crucial to identify the available vendors. Consider factors such as vendor qualifications, support options, and long-term reliability. Do some extensive research by visiting vendor sites, attending webinars, and checking reviews from other customers. This will enable you to have an informed understanding of the vendor's offerings and decide which vendor is worth your investment.

4. Cybersecurity

Security threats to businesses are increasing every day, and it's crucial always to consider this when selecting digital solutions. If you collect sensitive customer data, it would be essential to opt for an enterprise-grade solution that can provide safe data storage for the long term. Aside from this, password encryption, multi-factor authentication, and data encryption in use are some other fundamental security protocols that you must keep in mind when selecting digital solutions.

5. Integration Capabilities

Several systems are available to businesses that are essential for smooth operation, and it is vital to ensure that your digital solutions can integrate efficiently with existing systems efficiently. When researching and selecting vendors, ensure that you check for the ease of integration and compatibility with existing software. Integrating systems can save money and time while increasing efficiency.

Your organisation’s ability to sustain and adapt to today’s fast-paced business world will hinge on the efficiency and effectiveness of the digital solutions chosen. Finding and selecting the right digital solutions can be overwhelming, but with the right approach, it can be a smooth and efficient process. In this blog, we outlined the key factors to consider when selecting digital solutions that meet your business needs. By keeping this in mind, you are on your way to improving your operations and increasing productivity.

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