

But not all projects succeed. In fact, research shows that around 70% of digital transformation initiatives fall short of expectations. The result? Wasted time, investment and resources.
With more than $1 trillion being invested globally in digital transformation, this is an initiative you’ll want to get right.
So, how do you know if your project might fail? Here are the five most common reasons.
Digital transformation is not just an IT initiative. It’s a business-wide effort that touches every department and every employee.
One of the most common reasons digital projects fail is resistance to change. People worry about new systems, new processes or losing familiar ways of working. Without a positive mindset across the organisation, even the best technology won’t succeed.
Leaders need to build enthusiasm early. Show how the change will make people’s jobs easier, improve outcomes and help the organisation succeed. Work with executives and managers to share that vision so it spreads company-wide.
It’s tempting to adopt the newest tool because it looks impressive. But shiny doesn’t always mean suitable. Choosing technology that doesn’t fit your business goals is like trying to build a skyscraper out of rubber – it won’t hold up.
Instead, select a technology stack that supports your strategy and scales with your needs. For example, if you need rapid deployment, low-code might be a good fit.If your business has highly specific requirements, custom software could deliver better long-term value.
The right technology, aligned to business outcomes, is critical for success.
Ideas alone don’t drive transformation. Execution does.
Too often, projects begin without a clear roadmap. A strong digital transformation requires:
Without this foundation, projects risk stalling or drifting away from their original objectives.
Even when the mindset is positive, projects can fail if leadership is not aligned.If executives and managers are pulling in different directions, confusion spreads and progress slows.
Successful transformations require visible sponsorship from the CEO down, with leaders modelling commitment to the change. When leadership alignment is missing, the transformation becomes fragmented and loses momentum.
Digital transformation is as much about people as it is about technology. Ignoring company culture or failing to prepare staff for change is a major reason projects collapse.
Staff need support to adapt to new systems and processes. This might mean training, mentoring or simply giving people time to adjust. A culture that encourages learning and experimentation helps staff embrace change instead of resisting it.
When executed well, digital transformation improves efficiency, boosts customer engagement, strengthens security and increases employee satisfaction. But success doesn’t happen by chance. It requires the right mindset, strategy, leadership, technology and culture.
If you’re ready to begin your next transformation, Kiandra can help set it up for success.

Low-code development is changing how insurers build and modernise their systems. It’s faster, more flexible and helps bridge the gap between IT and business. Learn how platforms like OutSystems, and Kiandra’s delivery expertise, are helping Australian insurers move beyond legacy systems and deliver better digital experiences.

Your legacy systems are quietly costing you time, money, and opportunity. Learn why they are on borrowed time and how a modern, low-code approach can help you move forward with confidence.

Many organisations across Australia still depend on systems built decades ago. These platforms once did the job, but they now act as barriers to growth. They are costly to maintain, difficult to scale, and risky to secure. More importantly, they can no longer keep pace with the expectations of staff and customers.
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