Kiandra Insights

Fear of a Poor Performing Final Product and How Technology Leaders Can Mitigate It

Cassandra Wallace - Head of Software Engineering
by
Cassandra Wallace
Head of Software Engineering
|
December 10, 2024
Cassandra Wallace
Head of Software Engineering
December 10, 2024
Woman holds her head in frustration as she waits for her slow computer software to load

Technology leaders sometimes share with us that they fear the custom software they develop may suffer from poor performance once deployed. The potential consequences of sluggish, unresponsive, or unreliable software can lead to user dissatisfaction, loss of business, and increased operational costs. Here are 8 mitigation strategies we recommend to our clients when they embark on a software project with Kiandra.

Software performance issues can arise from various factors, including suboptimal coding practices, inadequate testing, and failure to consider scalability and usability from the outset.

1.  User Dissatisfaction

Poor software performance can frustrate users, leading to low adoption rates, negative feedback, and ultimately, loss of customers or clients. In today’s competitive market, user experience is crucial for retaining and attracting users.

2.  Operational Inefficiencies

Software that does not perform well can hinder business processes, leading to inefficiencies, workarounds or 'shadow IT', and increased operational costs. Employees may struggle with slow, unresponsive systems, reducing overall productivity.

3.  Scalability Issues

If the software cannot handle increased loads as the business grows, it can lead to frequent downtimes and crashes. This lack of scalability can prevent the organisation from scaling its operations effectively.

4.  Increased Maintenance Costs

Addressing software performance issues after deployment can be costly and time-consuming. Frequent patches and updates to fix software performance problems can strain resources and budgets.

5.  Reputational Damage

Poor software performance can damage the company’s reputation. Clients and customers may lose trust in the organisation’s ability to deliver quality solutions, affecting future business opportunities.

To mitigate the risk of poor performance, technology leaders can adopt several strategies:

1.  Performance-Driven Development

Incorporate software performance considerations into the development process from the start. Use efficient algorithms, optimise code, and follow best practices for coding standards to ensure the software is designed for high performance.

2.  Regular Performance Testing

Conduct regular software performance testing throughout the development lifecycle. Use tools to proactively detect and address performance issues such as load testing, stress testing, and benchmarking to identify and address software performance bottlenecks early on.

3.  Scalable Architecture

Design the software with scalability in mind. Use modular and microservices architectures that allow individual components to scale independently. This ensures the software can handle increased loads without degrading performance.

4.  Continuous Monitoring

Implement continuous monitoring to track the software performance in real time. Use monitoring tools to detect performance issues proactively and address them before they impact users.

5.  Optimised Infrastructure

Ensure the underlying infrastructure is optimised for performance. Use cloud services that offer auto-scaling and load balancing to distribute workloads efficiently and maintain high performance.

6.  Database Optimisation

Optimise database design and queries to improve software performance. Use indexing, partitioning, and caching strategies to reduce database load and enhance response times.

7.  User Feedback Loops

Establish feedback loops with users to gather insights on software performance issues. Use this feedback to make iterative improvements and ensure the software meets user expectations.

8.  Regular Code Reviews

Conduct regular code reviews to identify and address software performance issues. Peer reviews can help catch inefficiencies and suggest optimisations that improve overall performance.

By implementing these strategies, technology leaders can significantly reduce the risk of poor performance in their custom software projects, ensuring that the final product is robust, efficient, and capable of meeting user expectations and evolving business needs.

Another step you can take to ensure project success is selecting the right software development partner.

Download Kiandra’s selection criteria checklist to learn more.

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