Kiandra Insights

Why logistics software is holding you back

Cassandra Wallace - Head of Software Engineering
by
Cassandra Wallace
Head of Software Engineering
|
May 21, 2025
Cassandra Wallace
Head of Software Engineering
May 21, 2025
A woman in business attire is struggling to pull a massive boulder uphill using a chain, symbolising the burden of outdated or inefficient systems. The setting is a grassy slope under a cloudy sky, evoking themes of effort, challenge, and resistance.

You’re not imagining it. Your software really is slowing you down.

In logistics, every delay is expensive. But what if the biggest delay isn’t out on the water or at the port – what if it’s sitting right on your desktop?

Legacy logistics systems are a silent killer. They’re clunky, slow, hard to scale, and often stitched together with more spreadsheets than sense. For many logistics businesses across Australia, their software has become the bottleneck.

Let’s call it what it is: a risk to your bottom line.

The most common symptoms of broken logistics systems

❌ Manual workarounds: If your team is still switching between spreadsheets, rekeying the same data across platforms, or emailing PDFs to move a job along-you’re bleeding time.

❌ Lack of visibility: You can't make good decisions if you can’t see what’s happening. Outdated systems struggle to offer real-time data or integrations with partners and suppliers.

❌ Compliance risk: With regulations changing regularly, older systems just can’t keep up. That’s a nightmare for audit-readiness and legislative compliance.

❌ Lost revenue: Time is money. Every time a customer waits, or a port call is miscalculated, that’s real revenue you’re missing out on.

How MONSON flipped the script (and saved 140 hours per day)

MONSON is one of Australia’s top global shipping specialists. Like many in the industry, they were being held back by legacy software that wasn’t scaling with their business. And they’d had enough.

Instead of bolting on more temporary fixes, they partnered with us to build a custom, modern logistics system using low-code tech. The result? MB2 – a streamlined, automated, high-performance shipping agency application.

The kicker

By replacing manual work with automation, MONSON now saves approximately 140 hours of productivity per day across their operations.

That’s not an upgrade. That’s a transformation.

Why this matters for you

You might not realise how much your current system is costing you until you see what modern logistics software can do.

Low-code platforms like OutSystems make it possible to design, build and scale custom applications quickly without needing an army of developers or a $2M budget. That means tailored solutions, faster delivery, and total control over your operations.

If you’re stuck in a system built for the 2000s, you’re leaving money and time on the table.

What to do next

If this sounds familiar, you’re not alone. The good news? It’s fixable. Fast.

At Kiandra, we specialise in helping logistics businesses like MONSON modernise the smart way with software that fits your business like a glove, not a box.

Want to see what that looks like? Book a free prototype.

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